Hubballi, April 6, 2026: The Hubli Electricity Supply Company Limited (HESCOM) has launched a dedicated helpline for transformer‑related complaints and information. The initiative aims to make reporting easier for consumers facing issues with power transformers or technical faults.
According to HESCOM officials, customers can call the toll‑free number 18004254757 for assistance regarding transformer replacement or maintenance. For general electricity complaints or service queries, the 24×7 helpline 1912 and mobile number 9480883899 remain active.
We talked to HESCOM representatives who said the new system will help reduce delays in addressing transformer breakdowns. “Our goal is to respond faster and improve reliability for every household,” one official explained.
The company also encouraged consumers to use its verified social media handles — @Hescom Helpline, @hescom_hubli, and @HESCOM — for updates and support. The poster featuring the helpline details has been circulated across Hubballi and Dharwad.
ಟಿ.ಸಿ ಸಂಬಂಧಿತ ದೂರು/ಮಾಹಿತಿಗಾಗಿ ಸಹಾಯವಾಣಿ#hescom #helpline1912 pic.twitter.com/EuuThF3Q7H
— HESCOM (@HescomHubli) April 6, 2026
Our sources confirmed that HESCOM receives over 500 transformer‑related calls monthly. Officials believe the new helpline will streamline complaint tracking and reduce downtime in affected areas.
A related social media embed will display public reactions and awareness posts shared by HESCOM’s official accounts. Many users have welcomed the move, calling it a “consumer‑friendly step.”
With the new helpline in place, HESCOM hopes to strengthen communication between consumers and the power department, ensuring faster resolution of electricity issues across North Karnataka.
