On Friday, a woman from Bengaluru made serious allegations against a Rapido bike taxi driver, accusing him of engaging in sexual harassment and indecent behavior during the ride. According to her account on Twitter, she had booked the bike taxi to return home from Town Hall after participating in a protest against Manipur violence. Due to multiple cancellations from auto rickshaw taxis, she was compelled to opt for the bike ride.
The woman claimed that the Rapido driver arrived with a different bike than the one registered on the app, citing that the registered bike was undergoing servicing. Despite this, she confirmed the ride through the app and began the journey. During the ride, the driver allegedly started masturbating while driving the bike with one hand. The woman mentioned that they reached a remote area with no other vehicles around, which made her fear for her safety. She chose to remain silent throughout the ordeal.
She wrote that, “During the journey, we reached a remote area with no other vehicles around. Shockingly, the driver began riding with one hand and engaging in inappropriate behaviour (Masturbating while riding the bike). Fearing for my safety, I remained silent throughout the ordeal,”
In an attempt to protect her privacy, the woman requested the driver to drop her a few metres away from her home. Despite paying the full fare for the ride, she claimed that the driver continued to call and text her persistently. She even shared screenshots of inappropriate messages, including one that said ‘love you’, allegedly sent by the driver on WhatsApp. In response to the harassment, she blocked his number.
The woman raised questions about the bike taxi aggregator’s safety measures for customers and expressed concern about the background verification process for drivers. She stressed the need for ensuring users’ safety and a trustworthy travel experience. She tagged the bike taxi aggregator in her tweets to draw attention to the issue.
“…what measures are you taking for background verification? Your users’ safety should be a top priority. Please ensure that people registered with your service can be trusted for a safe travel experience…”
The Bengaluru police responded to her accusations and requested her contact details to take necessary action. They informed her that they had already alerted the relevant authorities about the matter.
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