Hubballi, April 10, 2026: The Hubli Electricity Supply Company Limited (HESCOM) has issued a public advisory urging residents not to engage in unauthorized electricity connections or misuse of power. The awareness campaign, tweeted by HESCOM Hubballi, highlights the legal consequences of electricity theft and provides helpline numbers for reporting issues.
Electricity Theft: A Growing Concern
According to HESCOM data, electricity theft and misuse account for nearly 10–12% of distribution losses in parts of North Karnataka. In 2025 alone, HESCOM reported over 1,200 cases of unauthorized connections, leading to financial losses estimated at ₹15–20 crore.
Officials emphasized that such practices not only strain the power grid but also pose serious safety risks, including electrocution and fire hazards. To combat this, HESCOM has deployed special vigilance squads across the region to detect and act against offenders.
Helpline and Citizen Support
ಅನಧಿಕೃತ ವಿದ್ಯುತ್ ಸಂಪರ್ಕ ಪಡೆಯದಿರಿ #HESCOM #Helpline1912 pic.twitter.com/kANXug4mkP
— HESCOM (@HescomHubli) April 10, 2026
The poster and tweet remind citizens to use official channels for electricity connections and bill payments. For complaints or queries, HESCOM has provided:
- 24×7 Helpline Number: 1912
- WhatsApp Support: 9480883899
In 2025, the helpline received over 50,000 calls, with nearly 30% related to faulty connections or billing issues. The WhatsApp service, introduced last year, has already handled 12,000 customer queries, making it one of the fastest-growing support channels for the utility.
Social Media Outreach
HESCOM has also strengthened its presence on social media platforms, including Twitter (@hescom_hubli) and Instagram (@hescomofficial), to spread awareness and engage directly with consumers. Officials believe that digital outreach will help reduce theft cases and improve customer satisfaction.
By combining vigilance squads, helplines, and awareness campaigns, HESCOM aims to reduce electricity theft by 2026 greatly. The company’s proactive approach reflects its commitment to ensuring safe, reliable, and legal power supply to households across North Karnataka.
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