It’s a small change with real everyday value. Anyone who’s ever lost a wallet, phone or bag in Dubai knows the usual routine means tracking down the right station, waiting in line, and hoping the item hasn’t already been picked up by someone else.
This service removes that trip entirely for people living or working outside Dubai proper — a group that includes much of Sharjah, Ajman and the wider northern emirates commuting into the city daily.
Dubai Police made the announcement in a post on its official X account, writing:
“Items found in Dubai can be delivered to your home or workplace anywhere in the UAE through an approved courier.”
The post added a simple instruction for anyone hoping to use it: “To request this service, please contact our Call Center at 901.”
ممتلكاتكم المفقودة… تصلكم أينما كنتم.
تتيح شرطة دبي خدمة توصيل المعثورات التي يتم العثور عليها في إمارة دبي إلى مقر إقامتكم أو مكان عملكم في كافة إمارات الدولة.
لطلب الخدمة، يرجى التواصل مع مركز الاتصال على الرقم 901.#خدمات_شرطة_دبي pic.twitter.com/tDZgXisRmZ
— Dubai Policeشرطة دبي (@DubaiPoliceHQ) August 16, 2026
The tweet, shared under the hashtag #DubaiPoliceServices, framed the offering with a tagline aimed squarely at commuters and residents living outside the emirate: “Your lost belongings, delivered straight to you wherever you are.”
Details beyond that remain thin. Dubai Police hasn’t published delivery charges, processing times, or what identification residents will need to prove an item belongs to them.
A police spokesperson did not specify which categories of lost property qualify, though call 901 — the force’s general, non-emergency line for public inquiries and community services — is being positioned as the single entry point for all requests.
Residents can choose between two delivery destinations: a home address or a workplace, both of which can be located in any of the UAE’s seven emirates. That flexibility matters for the sizable share of Dubai’s workforce that lives outside the emirate and might otherwise have to make a special trip back to collect a found item.
The service adds to a growing list of self-service and remote options Dubai Police has rolled out in recent years, part of a broader push the force has described as improving public service delivery and boosting community satisfaction.
Similar convenience-focused efforts — from digital police clearance certificates to app-based traffic fine payments — have become a hallmark of how Dubai Police positions itself compared with policing bodies elsewhere in the region.
For now, anyone hoping to use the new delivery option is being directed to a single channel: pick up the phone, dial 901, and describe what’s missing.
